We’re not just a provider—we’re a partner. Our industry-experienced experts walk by your side to ensure the success of your texting campaigns and generate real results you care about.
SMS Customer Support
Industry Expertise
Backed by two decades of industry experience. 
We have met the highest levels of competency in the SMS industry, achieving premier status with the US Short Code Registry. This demonstrates our commitment to providing the highest texting consultation and compliance level.
Our Strategists are the Secret Ingredient
Discover Our Unmatched Support
Discover Our
Unmatched Support
“I have never in 20 years experienced the level of customer service and care that Powered by Text has provided.”
– Jessica Siri, Creative Director
In addition to our unmatched personal service, every customer has full access to live chat, 24/7 phone support, and step-by-step, online guides.
Our Strategists Become an Extension of Your Team
From account setup, to optimization and extended strategies, our strategists walk with you from day one. We don’t just give you a software to use. We partner with you, getting to know your mission and goals, and then provide consistent guidance to ensure you are maximizing your texting investment.
Activation
Account Activation
Unlike other providers, we have in-depth relationships with regulators and aggregator carriers. With our extensive history in the texting industry, we know what it takes to get your communication live as quickly as possible. So, our strategists handle all communication code registration, provisioning, and initial setup, removing stress from our clients and ensuring a successful launch.
Launch
Launching your Texting Channel
We understand how difficult it can be to start texting your audience. Our implementation team takes the burden from you by setting up your account and then helping you strategize your first texting campaigns, keyword segmentation, group structure, and importing your legacy data. These steps all lead to us helping you successfully launch the texting channel for your organization.
Extended Care
Long-Term Strategy
You’re never alone. From account activation and for the entire life of our partnership, you have an expert strategist to help you plan comprehensive strategies, troubleshoot issues, handle all of your audits, and evaluate results to achieve the best ROI. This is truly what sets us apart from our competitors.
